Disney Book - Be Our Guest: Perfecting the Art of Customer Service

SKU: 10BOOK-25392
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Disney Book - Be Our Guest: Perfecting the Art of Customer Service
Disney Book - Be Our Guest: Perfecting the Art of Customer Service
Your Price: $34.95
Back-Ordered - Ships When Stock Arrives (When Parks Reopen)
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.

  • Hardcover
  • 224 pages
  • Released June 2012
Please Note: All information is subject to change including but not limited to artwork, design, release dates, edition sizes and prices.
This item was created for and sold in the Disney World theme parks. Available here for a limited time.

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