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  2. Order Acceptance and Handling Times
  • Placing an order on our website, and receiving an order confirmation of any kind, does not guarantee order fulfilment.
  • Orders may be cancelled by us at any time and for any or no reason, with or without notice.
  • Standard handling times are normally 1-5 days for items that are IN STOCK and 7 to 14 days for most outstanding (BACKORDERED) Items.
  • Items that are assumed to be IN STOCK will specifically state, IN STOCK, but that is not guaranteed.
  • If an item listed as "IN STOCK" is found to not be "Not In Stock" at any time after order placement, that item may be removed from your order.
  • As a rule, we do not complete payment (charge or capture funds) until the order is ready to ship, so compensation is usually not required if not charge for the product has been made.
  • Special Handling times are normally 14 to 21 days for personalized and custom made items.
  • Pandemic and Special circumstances such as supply shortages and delays may affect orders and expedience. We reserve the right to extend handling times and/or cancel orders, if we feel that items will or will not arrive within specific time frames, on a case by case basis.
  • Most orders will ship within 1-7 business days or less, of payment receipt (charge or capture).
  • Any item not specifically stating "IN STOCK", "LAST IN STOCK", or "LAST ONE IN STOCK" should be considered backordered, or custom made and should not be assumed to ship within any time frame.
  • If you need your order shipped sooner than our standard handling times allow, you may purchase one of our expedited handling options for an additional charge.
  • Purchasing a rush handling option does not affect the acquisition time, or personalization time, and cannot speed up the manufacturing of any custom made item. We urge customers to consider this and only apply rush handling to items / orders with IN STOCK items.
  • Please feel free to call us if you would like to add a RUSH HANDLING option to your order for an additional charge.
  • Within the United States; 1-(877) 296-8793 Internationally 1-(863) 424-8062