Personalized items take additional time to be made, personalized, engraved, hand painted, etc. Please expect AT LEAST 14 ADDITIONAL DAYS for personalization, before your order ships. Adding a Rush Handling fee WILL expedite the creation of the item you are purchasing.
Regardless of whether an item is in stock, or whether it usually ships in seven days, if you are having your item personalized, it may take longer to ship.
Any item you can "custom make" is considered a personalized item. This includes, but is not limited to, the following: Shirts where you can select the size, color, or add additional wording. Art and prints which allow you to select a size, framing, artist signature, or that include the letters AOD in the SKU. Hats, towels, leashes, collars, shirts, stockings, or any other item you choose to have embroidered with a name, date or phrase. Ornaments where you select to have a name or date or artwork added to it. Name tags or buttons that require a name to be added. Anything else you have personalized by engraving, embroidery, etching, painting, naming, or otherwise.
If the item states "Usually ships within 7 Days" then you should allow an additional 14 days for Personalization as well, and include the shipping transit time before estimated delivery date. YES - this means some items may take 14-21 days to ship out, and more before delivery can occur.
We cannot guarantee when an order will arrive. We also cannot guarantee when an order will ship out, due to weather, emergencies, holidays, unforeseen, and unannounced post office closings, Fed-Ex pick up failures, etc.
ALWAYS Consider any shipping or delivery times quoted as an estimate.
We encourage you to order in a timely fashion to avoid delays caused shipping or product availability.