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All Pins, Pin related Merchandise and Special or Seasonal Merchandise cannot be returned or canceled for any reason. 
Due to the nature of Disney Collectible Pins, Pin Accessories, And Special or Seasonal Merchandise Such as Event or Time Specific Merchandise, we will not accept any returns, refusals, or cancellations of these types of merchandise.
Here is a brief list of some of the items that cannot be returned once ordered. This list is not complete and any item may be added to the list at any time.
  • Limited Edition (LE) and Limited Release (LR) Pins
  • Special Event (SE) Pins
  • Purchase with Purchase and Promotional Pins
  • Cast Lanyard and Hidden Mickey Pins
  • Pin Lanyards, Lanyard Medals, Pin Bags, ID Pouches, Fast Pass Holders, Pin Backs, and or any Pin Display Merchandise
  • Jumbo Pins, Boxed Pin Sets, Framed Pin Sets, Carded Pin Sets.
  • Special Event Merchandise, Such as Disney's Star Wars Weekends Merchandise, Disney's Not So Scary Halloween Merchandise, Disney's Very Merry Christmas Party Merchandise.
  • Snowglobes (Snow and Water Globes collectively referred to as Snowglobes)
  • Lithographs, Limited Edition Prints, CirCels, or Hand Painted Cels.